A multi-skilled, reliable & talented translator with a proven ability to translate written documents from a source language to a target language; a quick learner who can absorb new ideas & can communicate clearly & effectively with people from all social & professional backgrounds.
Well mannered, articulate & fully aware of diversity & multicultural issues. Flexible in the ability to adapt to challenges as when they arise & at the same time remaining aware of professional roles & boundaries.
Key Skills & Competences
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Customer-satisfaction ratings by expediting all claims and ensuring a high degree of accuracy.
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Received numerous accolades from senior management for consistently providing excellent service
and tactfully resolving sensitive issues.
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Excellent working knowledge using IBM systems; Lotus 1-2-3, Microsoft Excel, WordPerfect, Microsoft Word.
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Knowledge of and experience with corporate mailroom procedures
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Good filing and organizational skills
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Experience in handling confidential paperwork
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Ability to take accurate phone messages and deliver messages promptly
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Good customer-relations background