Law graduate with experience in international customer service and English–French interpretation. Skilled in medical and legal settings through VRI and TRI. Known for accuracy, professionalism, and cultural sensitivity, with strong communication and problem-solving skills.

I am a professional English–French interpreter with a background in law from Cairo University in collaboration with Sorbonne University. I specialize in medical and legal interpretation, providing accurate and culturally sensitive communication through both Video Remote Interpretation (VRI) and Telephonic Remote Interpretation (TRI). My professional experience began in 2021 in the customer service industry, where I worked with international clients from the United States and Canada. I have collaborated with major global brands such as FlightHub, JustFly, Nike, and Squarespace, gaining valuable experience in handling complex communication, problem resolution, and ensuring customer satisfaction. I was promoted to senior quality auditing roles, where I trained and evaluated agents to maintain high service standards. In addition to my customer service background, I have built strong expertise in interpretation, particularly in the medical and legal fields. I provide accurate and confidential language support between English-speaking professionals and French-speaking clients or patients, ensuring clarity and respect for both linguistic and cultural nuances. My strengths include excellent communication skills, strong attention to detail, and the ability to remain calm and professional under pressure. I am committed to accuracy, confidentiality, and empathy in every interpretation assignment. My legal education enhances my understanding of complex terminology and structured communication, while my customer service experience strengthens my adaptability and professionalism in diverse contexts. I am passionate about bridging language gaps and facilitating meaningful, precise communication between individuals and organizations worldwide.