Career History Globant, Guadalajara, México March 2022 – Present Business Analyst • Analyze business needs and define a set of solutions • Facilite projects, acting as a bridge between the PO, stakeholders and the team during the development process Kyndryl, Guadalajara, México October 2021 – March 2022 Alliance Manager • Onboarding of new partners training staff that will collaborate with Kyndryl • Establish and ensure collaboration between Kyndryl and partners at the time of setting ground rules for becoming resellers • Track progress of shipment deliveries to make sure the targets are achieved IBM, Guadalajara, México September 2020 – October 2021 Data Analyst • Training and coaching squads on Agile principles and Agile environment to promote cross training and skills development • Training and coaching on Trello • Conduct Agile the first ceremonies for squads to duplicate and apply on their own • Administer and support Trello tool and metrics dashboard environment • Drive squads to plan goals during their iteration and achieve them identifying bottlenecks to perform better • Provide insights to the leadership on activities and areas of improvement and facilitate a data analytics chapter • Improve metric visualizations to drive greater insight IBM, Guadalajara, México September 2017 – September 2020 Sales Management Advisor • Sales Execution and Management and Client Experience for Sales • Provide advice to sales leaders and sellers on aggregated, segmented and transactional opportunity pipeline • Provide analytical insights to identify trends, gaps, pervasive issues to meet Transactional Revenue, Signings, SaaS quarterly financial Business unit objectives (budget) and analyze aggregated / segmented pipeline for current quarter / next quarter Language Line Solutions, Guadalajara, México September 2016 – September 2017 Bilingual intepreter • Bilingual Interpreting • Document translation • Customer Care